Managers are all
people and there are lots of rooms to make an error because of the complex
nature of management. There are different types of errors management make:
- The first relates to managers themselves; sometimes they start planning without consultation with the lower levels of the organization structure. This is call IVORY TOWER PLANNING. The Ivory tower planning is the first management error and it is the one that is most commonly done by managers. Ivory tower planning leads to a lot of problems, it leads to non buy in by the employees of the firm, it also leads to management making decisions that sometimes are not practically implementable.
- The second is when
manager make decisions just because they think they are fair. This is called
PROCEDURAL JUSTICE. Fair is good and important but in the commercial world. Fair
alone is not always the best solution. The solution has to be fair, and
operationally possible and of course profitable. Procedural justice tends to
happen in firms that produce products and services that are used more by
society as an additional product not as a main product. For example publishing
houses; these types of companies are not really cutting edge in terms of their
competition and so their managers tend to make decisions that are sometimes oriented
towards procedural justice. The problem with this is that sometimes we have to
live with the legacy of a procedural justice decision and this can affect the
profitability of the firm.
- The last management error is what is called the FIT MODEL. This is one of the models that are quite frequently experienced in firms that are not so large in nature. The fit model is a model whereby the firm limits its abilities to expand because it thinks it belongs in a particular box. It believes that because of the resources that it has, it’s too small or too insignificant to expand into larger markets. This is one of the biggest errors of management today especially given the fact that there are borderless trade arrangement available everywhere and that the internet has enabled this. This issue of fit model as a problem occurs mostly in smaller firm primarily because managers don’t appreciated that their resources can go the extra mile.
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